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Media Centre

Welcome to the British Gas media centre, our online resource for news, photos and footage for journalists across Britain.

Latest press releases

Scottish Gas creates 80 new jobs in Scotland to further improve customer service

Scottish Gas creates 80 new jobs in Scotland to further improve customer service

16 July 2014

Categories:
Operations & Customer Service
Skills

  • New roles will be created at Scottish Gas contact centres in Edinburgh and Uddingston
  • The positions are part of parent company, British Gas’ investment in 300 new roles across the UK

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British Gas creates 87 new jobs in Wales to further improve customer service

British Gas creates 87 new jobs in Wales to further improve customer service

16 July 2014

Categories:
Operations & Customer Service
Skills

  • New roles will be created at British Gas’ Cardiff contact centre
  • The positions are part of the company’s supplier’s investment in 300 new roles across the UK

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British Gas adds 300 new customer service recruits

British Gas adds 300 new customer service recruits

16 July 2014

Categories:
Operations & Customer Service
Skills

  • British Gas today announced that it is hiring an extra 300 people to work in customer service
  • New roles part of a nationwide investment in customer service
  • The jobs boost stretches across Britain, with a focus on recruitment in Scotland, Wales the North West and the Midlands
  • School leavers will be included as part of the British Gas’ commitment to help address youth unemployment

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New Jobs Announced – Case Study - Caroline Paulett, Cardiff

New Jobs Announced – Case Study - Caroline Paulett, Cardiff

15 July 2014

Caroline Paulett, 34, from Swansea, is a British Gas Customer Service Expert in Cardiff. A graduate of King’s College London, Caroline joined British Gas eight years ago. Having worked as a customer service manager for Air Wales until the company fell in to liquidation in 2006, she was working in a local pub when she became aware of opportunities with British Gas customer service team.

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